Our Services

“Helping You Manage with Clarity, One Inspection at a Time.”

A joyful couple is hugging in a bright, modern hallway of a home, with the woman being lifted off the ground by the man, both smiling and embracing each other warmly.

Move-in / Move-out Inspection Service

MOVE-IN - Document property condition before tenant occupancy.

MOVE-OUT - Assess property at lease end for changes or damages.

General Overview:

  • Full walkthrough of unit before tenant occupancy (move-in) or after vacancy (move-out)

  • High-resolution, timestamped photos of every room and issue observed

  • Room-by-room condition documentation (walls, floors, ceilings, doors, etc.)

  • Notes on damages, cleanliness, and wear beyond normal use

  • Comparison-ready format for PM documentation and security deposit review

Interior Condition Checks (Each Room):

  • Walls: Holes, scuffs, damage, paint condition

  • Ceilings: Water stains, cracks, discoloration

  • Flooring: Stains, scratches, burns, carpet condition

  • Doors & Locks: Operation, damage, proper fit

  • Windows: Functionality, screens, locks, cleanliness

  • Lighting: Working bulbs, light fixture condition

  • Smoke/CO Detectors: Presence and function

  • Vents & HVAC Units: Filter condition and airflow

    Kitchen:

  • Appliance inventory and condition (stove, fridge, microwave, dishwasher, etc.)

  • Countertops and cabinets (cleanliness, damage, water damage)

  • Sink and plumbing (leaks, drain speed, water pressure)

  • Flooring and baseboards

Bathroom(s):

  • Toilet, sink, and tub/shower condition

  • Signs of mold, mildew, or water leaks

  • Fixtures and hardware secure and functional

  • Mirror, vanity, towel bars, and storage

Bedrooms/Living Areas:

  • Closet doors, shelves, rods intact

  • Outlet covers, blinds/shades, ceiling fans

    Exterior / Entry Areas (if applicable):

  • Entry door and locks

  • Porch, patio, balcony condition

  • Mailbox or storage access

  • Outdoor lighting and steps

Move-Out Specific Items:

  • Trash or personal items left behind

  • Damage beyond normal wear and tear

  • Cleaning assessment (floors, appliances, bathrooms, etc.)

  • Smell assessment (pets, smoke, mildew)

  • Key return confirmation

Hand wearing a blue glove holding a spray bottle of blue disinfectant on a wooden surface.

Maintenance or Follow-up Walkthrough Inspection Service

To provide a visual follow-up inspection confirming whether reported maintenance issues or repair work have been addressed. This service supports property managers by offering an independent, photo-documented review—without requiring their in-house staff to revisit the unit.

🔸This is a non-licensed, non-invasive visual inspection.
🔸Not a substitute for professional trade or code inspections.

Common Use Cases:

  • Verifying that vendor or contractor work has been completed

  • Confirming tenant-reported issues have been resolved

  • Documenting ongoing damage, access denial, or failure to comply

  • Supporting maintenance teams with visual documentation for re-scheduling or billing

Visual Checks May Include:

🔸 Previously Reported Maintenance Items

  • Is the reported issue (e.g., leak, damage, appliance issue) visually corrected?

  • Is the area clean, dry, and safe for use?

  • Are any additional visible issues present near the repair?

🔸 Plumbing (if applicable)

  • Check for active leaks under sinks, around toilets, and visible pipework

  • Visual signs of water damage or mold in previously affected areas

  • Water flow check (if accessible)

🔸 Electrical (if applicable)

  • Light fixtures or outlets now functioning

  • No visible hazards like exposed wiring or broken switches

  • Fixtures visually intact and properly mounted

🔸 Appliance Repairs

  • Appliance appears functional (visual only – not tested)

  • No signs of disconnection, physical damage, or poor installation

  • Area surrounding appliance safe and clear

🔸 Wall, Floor, or Structural Surface Repairs

  • Repaired drywall or flooring areas match and appear complete

  • Paint, patchwork, or sealants are properly applied (no gaps, cracks)

  • No visible new damage from improper repair

Desk with magnifying glass, black notebook with white sticky note, yellow pencil, organizer with sticky notes and paper, and metal ruler.

Routine Inspection Service

Mid-lease or periodic walk-through to document general condition & upkeep.

Interior Checks:

  • General cleanliness and condition of unit

  • Signs of unauthorized occupants or pets

  • Condition of walls, floors, and ceilings

  • Smoke detectors and CO2 alarms properly installed and functional

  • Condition and function of windows and doors (locks, screens, seals)

  • HVAC filters checked for maintenance or replacement needs

  • Evidence of leaks or water intrusion (under sinks, ceilings, around windows)

  • Proper use and care of appliances (stove, fridge, washer/dryer if provided)

  • Mold or mildew presence (especially in bathrooms or utility closets)

  • Electrical hazards (exposed wiring, overuse of outlets, extension cords)

  • Overall wear and tear reporting with timestamped photos

    Exterior Checks (if applicable):

  • Condition of front and back doors, steps, porches, or patios

  • Trash disposal compliance (bins, debris, excessive clutter)

  • Yard upkeep and landscaping (if tenant-maintained)

  • Damage or misuse of exterior structures (railings, fences, siding)

Policy & Lease Compliance Observations:

  • Confirmation of authorized residents

  • Pet policy compliance (signs of unauthorized pets)

  • Smoking policy adherence (signs of indoor smoking)

  • Excessive wear/damage beyond normal use

  • Evidence of subleasing or unreported occupancy

Sunshine over a frozen lake surrounded by trees and mountains.

Remote Owner Inspections

  • Confirm tenant care and occupancy

  • Detect early signs of damage or neglect

  • Document condition for legal or insurance needs

  • Plan for turnovers or maintenance before visiting

    Benefits for Remote Owners

    • No travel required

    • Quick digital reports

    • Trusted local service

    • Peace of mind from anywhere

Deck & Stair Inspection Service

Backyard wooden deck with outdoor furniture, including chairs, tables, and a portable grill, attached to a green multi-story house with sliding doors and windows, surrounded by lush green trees and flower beds.

To provide a visual-only inspection of decks, stairs, porches, balconies, and similar exterior structures for obvious safety concerns or visible damage that may pose risks to tenants or property. This service does not include structural engineering analysis or code compliance verification and is not a substitute for licensed inspections.

Inspection Scope – Visual Assessment Only:

  • Identify visible wear, deterioration, and safety concerns

  • Document loose or unstable components

  • Report visible hazards that may affect usability or safety

  • Support property managers in risk mitigation and repair planning

Visual Checks Include:

🔸 Framing & Support Structure

  • Visible sagging or warping of deck surface

  • Obvious damage to posts or beams (rot, cracks, leaning)

  • Loose or missing connectors, fasteners, or brackets

  • Signs of previous temporary or improper repairs

🔸 Decking Surface

  • Loose or warped deck boards

  • Surface rot, mildew, or soft spots

  • Nails, screws, or splinters protruding

  • Water pooling or drainage issues

🔸 Stairs & Landings

  • Steps are visually even and securely in place

  • Handrails or supports are present and appear stable

  • Visible cracks or gaps in steps

  • Uneven treads or signs of damage

🔸 Railings & Guards

  • Railings are visibly secure and not leaning or separating

  • Balusters/spindles appear intact (no wide gaps or missing pieces)

  • Guardrails present where needed (not verified for code height)

  • No sharp edges, rusted parts, or wobbling rails

🔸 Environment & Access

  • No overgrowth blocking entryways

  • No visible trip hazards at stair bases or deck transitions

  • Adequate lighting observed (if accessible during daylight inspection)

Empty white room with tiled floor, large windows, and built-in closets.

Vacancy Inspection Service

Condition report of vacant property, identifying risks (leaks, vandalism, etc.)

General Objectives:

  • Ensure the property is secure, damage-free, and properly maintained while unoccupied

  • Identify potential issues early (vandalism, leaks, safety hazards)

  • Provide photo-supported documentation for property managers or owners

  • Confirm readiness for marketing, repairs, or new occupancy

Exterior Condition:

  • Doors and windows locked and intact

  • No signs of forced entry or vandalism

  • Porch, deck, stairs, and handrails in safe condition

  • Yard or landscaping upkeep (overgrowth, debris, trash)

  • Exterior lighting functioning

  • Visible signs of pest activity or animals

  • Address numbers visible and mailbox secure

Interior Safety & Structural Condition:

  • All doors and windows lock securely from inside

  • No signs of water intrusion, roof leaks, or burst pipes

  • Ceilings, walls, and floors intact—no visible structural damage

  • No smells indicating mold, pests, or gas

  • Utilities checked (if active): Water, electric, HVAC

  • Thermostat settings reviewed for climate control (if required)

Plumbing & Electrical:

  • Toilets flushed to check for leaks or blockages

  • Faucets run briefly for water pressure/leaks

  • Under-sink areas inspected for mold or water damage

  • Water heater and breaker panel inspected (if accessible)

  • Working lights checked in all rooms

Appliance & Utility Checks (if applicable):

  • Condition of fridge, stove, washer/dryer, etc. (if left in unit)

  • Power to appliances and settings turned off or secured

  • HVAC system visually inspected and filter checked

Security & Condition Observations:

  • Signs of trespassing, squatting, or break-ins

  • Uncollected mail or packages

  • Trash or belongings left behind

  • Pest activity signs (droppings, nests, damage)

  • Check for open windows, back doors, or unsecured access points

Construction site with scaffolding and building materials for a residential extension or renovation.

Pre & Post-Construction Site Walkthrough Inspection Service

To provide non-invasive, photo-documented visual inspections of residential or commercial properties before and after construction, renovation, or contractor work. These inspections help verify site conditions, record potential risks or damage, and support property managers in vendor coordination, insurance documentation, and project closeout.

🔸 This is a non-licensed, non-code inspection intended for documentation and support purposes only.

Pre-Construction Inspection Checklist:

Conducted before work begins to document current conditions and identify any risks or concerns.

General Site Condition:

  • Photos of entire building exterior and interior (if applicable)

  • Clear documentation of walls, ceilings, floors, windows, and doors

  • Driveways, sidewalks, fencing, and landscaping (if at risk of impact)

  • Pre-existing damage (cracks, stains, scuffs, etc.)

  • Evidence of wear, deterioration, or hazards

Work Zone Safety & Access

  • Confirm contractor access points (gates, doors, unit entry)

  • Inspection of potential hazard zones (trip hazards, debris areas)

  • Document surrounding units or areas affected by the planned work

  • Electrical, plumbing, or HVAC components visible in the work zone

Additional Documentation

  • Tenant/property notices (if visible)

  • Contractor staging or prep work (if already in progress)

  • Photo timestamps of unit or area before work begins

Post-Construction Inspection Checklist

Conducted after work is complete to verify clean-up, identify new damage, and support repair verification.

Cleanliness & Condition

  • Construction debris, dust, or leftover materials removed

  • Flooring, walls, ceilings free of new stains, marks, or damage

  • Windows, doors, and fixtures visually undamaged

  • Common areas and neighboring units unaffected

Work Area Evaluation

  • Completed work appears finished and intact (no testing or engineering review)

  • No new trip hazards, gaps, or unsecured materials

  • Paint, patching, or surface repairs visibly complete

  • No signs of water damage, mold, or leaks following work

Before vs. After Comparison

  • Matching “before” and “after” angles for verification

  • Clear photo documentation of completed job site

  • New or unresolved damage visually identified for further review

A person working at a desk with papers, highlighters, pens, a smartphone, and a computer monitor.

Add-On Services

—————————————————————————

Add-On - Photo Documentation Package

Description - Timestamped digital photos included with report.

Rate - Included

—————————————————————————

Add-On - Next-Day Report Delivery

Description - Reports delivered within 24-48 business hours.

Rate - Included

—————————————————————————

Add-On - Rush Same-Day Delivery

Description - PDF report guaranteed by end of day.

Rate - +$25

—————————————————————————

Add-On - Multi-Unit Bulk Pricing

Description - Discount for 5+ inspections scheduled in one visit.

Rate - Custom Quote

—————————————————————————

Add-On – Outlying County Travel Surcharge
Description – Additional fee applied for inspections in extended service areas due to travel distance. Applies to Blount, Campbell, Claiborne, Jefferson, Loudon, and Sevier Counties.
Rate – +$25 per visit

—————————————————————————

—————————————————————————

Add-On - Re-Inspection

Description - Follow-up on previously flagged issues.

Rate - $45

—————————————————————————

Optional Services

Contact us

At OCR Reports & Compliance, our mission is to deliver accurate, unbiased, and timely property condition reports that support accountability, protect assets, and promote operational excellence for property managers and owners. Backed by decades of hands-on construction experience and a commitment to professional standards, we provide detailed inspections that ensure clarity during tenant transitions, routine checks, and vacancy oversight. We exist to bring confidence and compliance to every property we serve.